Legislature(2009 - 2010)BELTZ 211

03/09/2009 01:30 PM Senate JUDICIARY


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* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+ SB 19 COMPLAINTS AGAINST PEACE OFFICERS/VPSOS TELECONFERENCED
Heard & Held
+ SB 51 MOTOR VEHICLE WINDOW TINTING TELECONFERENCED
Heard & Held
+ Bills Previously Heard/Scheduled TELECONFERENCED
         SB  19-COMPLAINTS AGAINST PEACE OFFICERS/VPSOS                                                                     
                                                                                                                                
2:06:59 PM                                                                                                                    
CHAIR FRENCH  announced the consideration  of SB 19.  [Before the                                                               
committee was  CSSB 19(CRA).]  Speaking as  sponsor, he  said the                                                               
bill  is  about  making  the complaint  process  regarding  state                                                               
troopers  more  transparent  because the  current  system  allows                                                               
almost  no feedback  to the  citizen who  has lodged  a complaint                                                               
against a trooper.  The bill has two provisions.  The first would                                                               
allow  the   citizen  to  receive   status  reports   to  provide                                                               
reassurance  that  the  complaint   is  progressing  through  the                                                               
system. The  second provision, on  page 2, allows the  citizen to                                                               
receive feedback  once the  complaint is  finished so  they would                                                               
know whether or not the complainant was found to be valid.                                                                      
                                                                                                                                
He has  had numerous conversations  with public  safety employees                                                               
and  he recognizes  their concerns  with  the bill.  He has  also                                                               
spoken with Anchorage Police Department  (APD) officers about how                                                               
they handle  this process and  they have some  interesting ideas.                                                               
He noted that the administration is  also working on the issue to                                                               
institute  [transparency]   administratively,  with   or  without                                                               
passage of SB  19. He recognizes there are  pitfalls and benefits                                                               
to each approach and he intends to proceed cautiously.                                                                          
                                                                                                                                
At-ease from 2:10:03 PM to 2:11:15 PM.                                                                                          
                                                                                                                                
2:11:20 PM                                                                                                                    
JOE MASTERS, Commissioner Designee,  Department of Public Safety,                                                               
said he would  primarily comment on what the  department is doing                                                               
that goes along with the intent  and spirit of SB 19. The primary                                                               
intent is to  ensure public trust when the  department is dealing                                                               
with  internal   discipline  issues  or   investigating  improper                                                               
conduct of employees. Early in  his tenure he identified the need                                                               
to  change some  internal  policies and  procedures and  internal                                                               
structure  on how  the  department  addresses citizen  complaints                                                               
about  the conduct  of department  employees. In  the past  there                                                               
wasn't a good  mechanism to track or manage  complaints and often                                                               
the investigations  were conducted by  employees who were  not in                                                               
the area where  the complaint was filed.  These practices created                                                               
inconsistency  and provided  too little  feedback to  the citizen                                                               
who filed the complaint.                                                                                                        
                                                                                                                                
In  early 2009  he  started the  process to  open  the Office  of                                                               
Professional  Standards  for  the  purpose  of  addressing  these                                                               
issues.   Initially   the  office   will   be   staffed  by   two                                                               
investigators   who  will   be   responsible  for   investigating                                                               
misconduct of  officers within the Alaska  State Troopers, Alaska                                                               
Wildlife  Troopers, and  other divisions  within  DPS. They  also                                                               
will  be  responsible for  tracking  all  complaints of  employee                                                               
conduct,  regardless  of  whether   that  unit  investigates  the                                                               
complaint or not.                                                                                                               
                                                                                                                                
2:15:00 PM                                                                                                                    
COMMISSIONER MASTERS  said they're in the  process of identifying                                                               
software that will allow the  unit to track and manage complaints                                                               
as they come in. It  will also provide department supervisors and                                                               
managers an early  warning mechanism identify an  employee who is                                                               
a potential future problem. This  will allow conduct and training                                                               
issues to be  dealt with early-on and  potentially save employees                                                               
who are worth holding on to.                                                                                                    
                                                                                                                                
CHAIR  FRENCH  asked what  he  sees  the Office  of  Professional                                                               
Standards  doing  with  respect  to the  issues  of  telling  the                                                               
complainant  the  status  of   the  investigation  and  providing                                                               
feedback   to   the  complainant   about   the   result  of   the                                                               
investigation.                                                                                                                  
                                                                                                                                
COMMISSIONER  MASTERS replied  he  believes those  issues can  be                                                               
handled within a policy structure  of the unit. A project manager                                                               
currently is working to stand up  the unit and soon will start to                                                               
write new and rewrite existing  policies to address the issues of                                                               
complaints coming in and reporting back to the complainant.                                                                     
                                                                                                                                
2:17:49 PM                                                                                                                    
CHAIR FRENCH  noted that  an issue that's  come to  his attention                                                               
from the  perspective of  the troopers, the  PSEA union,  and APD                                                               
officers is  that if  feedback on  a complaint  is too  clear and                                                               
specific,  it  may have  negative  repercussions  to the  officer                                                               
through the defense  and prosecution process. He  asked if that's                                                               
been a concern as he's developed internal policies.                                                                             
                                                                                                                                
COMMISSIONER MASTERS said that is  a concern he has, particularly                                                               
when a  mistake was made  early in  an officer's career  and that                                                               
behavior was  corrected. He's also concerned  about the potential                                                               
for the public to be misinformed  if a complainant is found to be                                                               
only partially valid.                                                                                                           
                                                                                                                                
2:20:50 PM                                                                                                                    
CHAIR FRENCH asked  if he anticipates that  the internal policies                                                               
of  the Office  of Professional  Standards will  be reduced  to a                                                               
written policy document.                                                                                                        
                                                                                                                                
COMMISSIONER MASTERS said yes.                                                                                                  
                                                                                                                                
CHAIR FRENCH asked when the policies will be in writing.                                                                        
                                                                                                                                
COMMISSIONER  MASTERS  replied  he  anticipates  a  draft  policy                                                               
manual will be available within three months.                                                                                   
                                                                                                                                
2:22:06 PM                                                                                                                    
SENATOR THERRIAULT asked  if there will be any  provision for the                                                               
complainant to find  out what remedy was assessed  in cases where                                                               
their complaint has been found to be valid.                                                                                     
                                                                                                                                
COMMISSIONER  MASTERS explained  that  all  discipline or  action                                                               
taken   against  an   employee   is  currently   part  of   their                                                               
confidential   personnel   record.    The   policies   that   the                                                               
professional standards unit  puts forth will conform  to the law.                                                               
Complainants won't  be informed of  the specific action  that was                                                               
taken against an  employee. The generic response will  be that an                                                               
investigation was undertaken and appropriate action was taken.                                                                  
                                                                                                                                
2:23:26 PM                                                                                                                    
SENATOR THERRIAULT asked if that  level of protection is provided                                                               
only to police officer or to all state employees.                                                                               
                                                                                                                                
COMMISSIONER  MASTERS replied  he understands  that is  a general                                                               
protection afforded to all state employees.                                                                                     
                                                                                                                                
SENATOR  THERRIAULT  mused  about  whether  the  public  will  be                                                               
satisfied with the generic response  that the complaint was found                                                               
to be valid and appropriate action was taken.                                                                                   
                                                                                                                                
CHAIR FRENCH said it's also easy  to see the morass you wade into                                                               
if more  information is  given and  the complainant  doesn't like                                                               
the remedy.                                                                                                                     
                                                                                                                                
COMMISSIONER  MASTERS said  he has  two additional  concerns. One                                                               
relates to  a complainant  trying to escalate  an action  if they                                                               
don't like  the discipline that's  been given. The  other concern                                                               
is that if the process is  opened to allow complainants to appeal                                                               
a  decision, it  potentially  puts every  complaint  into a  more                                                               
formal  process. It  could be  counterproductive to  ensuring the                                                               
public trust.                                                                                                                   
                                                                                                                                
2:25:50 PM                                                                                                                    
SENATOR THERRIAULT said he doesn't  see anything in the bill that                                                               
would lead  the complainant  to believe  he or  she would  have a                                                               
right of appeal.                                                                                                                
                                                                                                                                
CHAIR FRENCH  said that's a  fair observation. His point  is that                                                               
there is  a balance  between making certain  that the  public has                                                               
confidence  in the  disciplinary  process  that's levied  against                                                               
individuals who  are empowered  to arrest  and use  force against                                                               
citizens. "It's an  awesome grant of power and it  has to be used                                                               
very very  carefully," he said.  The citizens who are  subject to                                                               
that power have to know that "bad apples" are disciplined.                                                                      
                                                                                                                                
SENATOR  THERRIAULT referred  to  the caution  about a  complaint                                                               
following an  officer throughout his  or her career and  asked if                                                               
you wouldn't want to know about a so called bad apple.                                                                          
                                                                                                                                
CHAIR FRENCH replied that is  the balance. There are officers you                                                               
might want to  cross examine if you're the subject  of an arrest.                                                               
On the other  hand, having every disciplinary process  be part of                                                               
the public  record may go farther  than is desirable. He  said he                                                               
will hold the bill  to look at what other states  do and to allow                                                               
the  commissioner  time  to  work  out  policy  for  running  the                                                               
department. "I  have a strong  desire to see something  like this                                                               
become law;  on the other  hand I want  to be very  careful about                                                               
how we go about it," he said.                                                                                                   
                                                                                                                                
SENATOR THERRIAULT  asked if there's  anyway of knowing  what the                                                               
recommendation  was for  an officer  who was  investigated versus                                                               
the final reprimand. Is it state  law or personnel rules that led                                                               
to that or something the union negotiated?                                                                                      
                                                                                                                                
2:28:34 PM                                                                                                                    
CHAIR FRENCH said that's outside the  confines of the bill and he                                                               
would suggest he discuss the process with PSEA.                                                                                 
                                                                                                                                
SENATOR   THERRIAULT  asked   the  commissioner   if  the   union                                                               
negotiates  the  final  reprimand  or  if  it's  a  statutory  or                                                               
regulatory process.                                                                                                             
                                                                                                                                
COMMISSIONER  MASTERS  clarified that  he  isn't  giving a  legal                                                               
answer. He said  there are statutes that cover what  they can and                                                               
can't say and there is  language in employee contracts pertaining                                                               
to what the processes can be.                                                                                                   
                                                                                                                                
CHAIR  FRENCH announced  he would  hold  SB 19  in committee  for                                                               
further consideration.                                                                                                          

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